Terms of Use


These Terms of Use (or "Terms") between you and Ymage BV govern your access to, use of, and participation in’s website, products, and services (collectively, the "Services"). These Terms do not change the terms or conditions of any other written agreement you may have with Ymage BV. If you are using the Services on behalf of an entity, you represent and warrant that you are authorized to accept these Terms on the entity’s behalf and that the entity agrees to be responsible to Ymage BV if you violate these Terms.

For purposes of these Terms, "Ymage" refers to Ymage and Ymage’s investors, directors, officers, employees, agents, representatives, and assigns.

1. Account

To access certain areas and features within the services, you must create an account. You agree to (a) provide accurate, truthful, current, and complete information when creating an account; (b) maintain and promptly update your account information; (c) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (d) promptly notify Ymage if you discover or otherwise suspect any security breaches related to the Services; and (e) take responsibility for all activities that occur under your account and accept all risks of unauthorized access.

2. The service

The service may include Ymage web API, image processing, image analysis, image rendering, image caching, image routing, and image delivery. You control the actions Ymage takes with respect to your images, via the Ymage’s web API or the Ymage account page. Ymage also provides image storage or hosting service. To use regularly the service, you must upload your content to our Amazon Web Servers (AWS). You are responsible for what you upload. Ymage provides limited storage and is not obliged to keep your content forever. Our storage time is limited to at least half a year or longer if not using the hosting service. If an image is removed from your storage or hosting location, it may remain on Ymage’s servers for a limited time. Ymage strives to deliver the highest quality and an end-result based on the specification of your order. No rights can be reserved on the output that we deliver.

3. User content

Intellectual property of user

You retain all rights in images and other content that you upload to the Services, other than feedback (as defined below), including messages, materials, data, information, text, music, sound, photos, video, graphics, applications, code, or other items or materials ("user content"). License. You hereby grant Ymage a non-exclusive, revocable license to use, store, display, reproduce, re-post, modify, create derivative works of (including through aggregation), perform the user content, solely in the course of providing the Services and for its internal business purposes.

Acceptable use

You will not (and will not allow or authorize any third party to) post, upload to, transmit, distribute, store, create, solicit, disclose, or otherwise publish through the Services any of the following without the express prior written consent of Ymage:

  • User content that is unlawful, libelous, defamatory, obscene, pornographic, exploitive of children, or invasive of privacy or publicity right;
  • User content that is false, misleading, or deceptive, including to content that appears confusingly similar to any other product or application or misrepresents or falsely implies an association with another company;
  • User content that would constitute, encourage, or provide instructions for a criminal offense, or violate any law or regulation;
  • User content that, in Ymage’s reasonable judgment, may expose Ymage or others to harm or liability;
  • User content that contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
  • User content that may infringe the patent, trademark, trade secret, copyright, intellectual property, privacy, or other proprietary rights of any party;
  • Private information of any third parties, including addresses, phone numbers, and payment card information; or
  • User content that includes viruses, corrupted data, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or other harmful, disruptive, or destructive files.

Rights and obligations

Ymage reserves the right but does not have the obligation, to monitor user content and to block access to any user content that violates these Terms or that Ymage finds otherwise objectionable. You are solely responsible for creating backup copies of and replacing user content at your sole cost and expense. If you remove any user content from the Services, Ymage may retain user content for a commercially reasonable period of time for backup, archival, or audit purposes.

4. Ymage material

Intellectual property

Ymage reserves all rights not expressly granted in these Terms. Except for the license expressly stated in these Terms, you are not granted any rights in or to the Services by implication, estoppel, or other legal theory, and all rights in and to the Services not expressly granted in these Terms are hereby reserved and retained by Ymage. Ymage reserves all right, title, and interest to and in all information, materials, and content (including text, graphics, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, source and object code, format, queries, algorithms, and other content) that is not user content (collectively " Ymage material"). Ymage material is protected in all forms, media, and technologies now known or later developed.


On the condition that you comply with these Terms, Ymage hereby grants you a non-exclusive, non-transferable, revocable license to access the Services (including any Ymage material therein) solely for the purpose of enabling you to use the Service in the manner permitted by these Terms. If Ymage, in its sole discretion, elects to provide any upgrade that replaces or supplements the original Services, this license will govern any such upgrade unless such upgrade is accompanied by a separate license, in which case the terms of that license will govern.


You are solely responsible for your conduct (and the conduct of anyone who uses the Services on your behalf) with respect to the Services, which you use at your own risk. Except as expressly permitted in writing by Ymage, you will not do, and will not permit any third party to do, any of the following:

  • copy, adapt, hack, of reproducing the Services;
  • distribute the Services or make the Services available over a network where it could be used by multiple devices at the same time;
  • rent, lease, lend, sell, or sublicense the Services;
  • modify, port, translate, or create derivative works of the Services;
  • remove, alter, or obscure any copyright, trademark, or other proprietary rights notice or labels on or in the Services;
  • decompile, reverse engineer, disassemble, attempt to derive the source code, underlying ideas, or algorithms of the Services or any part of the Services, except to the extent required by applicable law;
  • use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit Ymage’s other users from fully enjoying the Services or that could damage, disable, overburden, or impair the functioning of the Services;
  • stalk, intimidate, threaten, harass, or cause discomfort to other users of the Services;
  • impersonate or use the Services by misrepresenting your affiliation with a person or entity;
  • use the Services for any illegal or unauthorized purpose or engage in, encourage, or promote any illegal activity or any activity that violates these Terms; or
  • infringe or violate the rights of Ymage or any third party.


If you violate (or are alleged to have violated) any of the foregoing restrictions, your license to use the Services will immediately and automatically terminate, and you may have infringed the rights of Ymage, which may subject you to prosecution and damages.

5. Feedback

Ymage will own exclusive rights, including all intellectual property rights, to any feedback, suggestions, ideas, or other information or materials regarding Ymage or the Services that you provide, whether by email, posting through the Services, or otherwise ("feedback"). For the avoidance of doubt, feedback does not include any user content that you upload for the sole purpose of utilizing the Services. Any feedback you submit is non-confidential and will become the sole property of Ymage. Ymage will be entitled to the unrestricted use and dissemination of such feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You waive any rights you may have to the feedback (including any copyrights or moral rights). Do not send Ymage feedback if you expect to be paid or want to continue to own or claim rights in your feedback. Ymage also has the right to disclose your identity to any third party who is claiming that any content posted by you constitutes a violation of their intellectual property rights, or of their right to privacy. Further, you agree not to submit any feedback that is defamatory, illegal, offensive, or otherwise violates any right of any third party, or breaches any agreement between you and any third party.

6. Metadata and analytics

Ymage uses proprietary software to analyze images it processes. Whenever Ymage processes an image for you, it observes, collects, and analyzes the metadata of the image. Ymage may use this metadata it collects to learn more about the images it processes and help improve the Services. Ymage also collects analytics data about images it caches and processes. For example, Ymage may track how often images are accessed, performance data, and other such technical information. Ymage reserves all rights in and to any metadata and analytics it collects in the course of providing the Services.

7. Privacy

Please see Ymage’s Privacy Policy for information about how Ymage collects, uses, and discloses information about individuals who use the Services.

8. Third-party content

Ymage may display content from third parties through the Services or may provide information about or links to third-party products or services. Your interactions with any such third parties, and any terms, conditions, warranties, or representations associated with such interactions, are solely between you and the applicable third parties. Ymage is not responsible or liable for any loss or damage of any sort incurred as the result of any such interactions or as the result of the presence of such third-party information made available through the Services.

9. Trademarks

Ymage’s name, Ymage’s trademarks, Ymage’s logos, and any other Ymage product, service name, or slogan included in the Services are property of Ymage and may not be copied, imitated, or used (in whole or in part) without Ymage’s prior written consent. The look and feel of the Services, including all custom graphics, button icons, and scripts constitute service marks, trademarks, or trade dress of Ymage and may not be copied, imitated, or used (in whole or in part) without Ymage’s prior written consent. All other trademarks, registered trademarks, product names, and company names or logos mentioned in the Services ("Third-Party Trademarks") are the property of their respective owners, and the use of such Third Party Trademarks inures to the benefit of each owner. The use of such Third-Party Trademarks is intended to denote interoperability and does not constitute an affiliation by Ymage and its licensors with such company or an endorsement or approval by such company of Ymage or its licensors or their respective products or services.

10. Copyright policy

Repeat Infringer Policy In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Ymage has adopted a policy of terminating, in appropriate circumstances and at Ymage’s discretion, users who are deemed to be repeat infringers. Ymage also may, at its discretion, limit access to the Services and terminate the access of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

11. Changes to services

Ymage may review, improve, change, or discontinue (temporarily or permanently) the Services or any features, information, materials, or content on the Services. If Ymage makes a material change to the Services, Ymage will notify you in advance, via email or through other communications channels, and give you the opportunity to terminate your use of the Services.

12. Suspension or termination

Ymage may suspend or terminate your license to access or use the Services either immediately upon your breach of these Terms or for convenience with 30 days advance notice. You can terminate your account with Ymage at any time. You will no longer be able to access or use the Services following your termination or suspension. Ymage will use commercially reasonable efforts to remove your user content from the Services within 30 days of termination. You acknowledge that the user content may be stored in a cache. Ymage reserves the right but does not undertake any duty, to take appropriate legal action including the pursuit of civil, criminal, or injunctive redress against you for continuing to use the Services during suspension or after termination. Ymage may recover its reasonable attorneys’ fees and court costs from you for such actions. These Terms will remain enforceable against you while your license to access or use the Services is suspended and after it is terminated. Except for the license granted to you to access and use the Services, all of the terms, conditions, and restrictions set forth in these Terms will survive termination of these Terms.

13. Disclaimers

Risks Your use of the service is at your sole risk. the service is provided on an "as is" and "as available" basis. Ymage disclaims all warranties and representations (express or implied, oral or written) with respect to these terms, the service, the Ymage material, and third party trademarks, whether alleged to arise by operation of law, by reason of custom or usage in the trade, by course of dealing or otherwise, including any warranties of merchantability, fitness for any purpose, non-infringement, and condition of title.

Warranties To the fullest extent permitted by applicable law, Ymage does not warrant, and disclaims all liability for (a) the completeness, accuracy, availability, timeliness, security, or reliability of the service or any Ymage material; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the service, any Ymage material, or any user content; (c) the deletion of, or the failure to store or to transmit, any user content and other communications maintained by the service; and (d) whether the service will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from Ymage or through the service, will create any warranty not expressly made in these terms.

14. Indemnification

You will defend, indemnify, and hold harmless Ymage from and against any actual or threatened suits, actions, proceedings (at law or in equity), claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses (including reasonable attorneys fees, costs, penalties, interest, and disbursements) arising from or related to your conduct or the conduct of any third party using your account with respect to the Services, including any user content or feedback, and the violation (or alleged violation) of these Terms or the rights of any third party by you or any third party using your account.

15. Limitation of liability

To the fullest extent permitted by applicable law, Ymage will not be liable to you or any third party for any incidental, special, indirect, consequential, exemplary, or punitive damages whatsoever, arising out of or related to these terms, the service, the Ymage material, or third-party trademarks, however, caused, regardless of the theory of liability (contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory), even if Ymage has been advised of the possibility of such damages. In no event shall the aggregate liability of Ymage exceed the amount you paid Ymage in the past six months for the service giving rise to the claim. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

16. Venue, governing and law

The federal courts located in Rotterdam, the Netherlands, will have exclusive jurisdiction over any suit in connection with the Services or these Terms that is not subject to arbitration, and you and Ymage hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts. These Terms and your access to or use of the Services will be governed by, construed in accordance with, and enforced under the laws of the Netherlands without resort to its conflict of law provisions.

17. Amendment

Ymage reserves the right to make changes or modifications to these Terms from time to time, in its sole discretion. If Ymage makes changes to these Terms, Ymage will provide you with notice of such changes, such as by sending you an email or by posting the amended Terms via the Services and updating the last updated date at the top of these Terms. All amended Terms will become effective immediately on the date they are posted to the Services unless Ymage states otherwise in its notice regarding the amended Terms. Any amended Terms will apply prospectively to use of the Services after such changes become effective. Your continued use of the Services following the effective date of such changes will constitute your acceptance of such changes. If you do not agree to any amended Terms, you must discontinue using the Services.

18. Miscellaneous

Completeness These Terms contain the entire agreement and supersede all prior and contemporaneous understandings between the parties regarding the Services. These Terms do not alter the terms or conditions of any other electronic or written agreement you may have with Ymage for the Services or for any other Ymage product or service or otherwise. In the event of any conflict between these Terms and any other agreement you may have with Ymage, the terms of that other agreement will control only if these Terms are specifically identified and declared to be overridden by such other agreement.

Beneficiaries Nothing in these Terms creates or can be construed to create an employer/employee, joint venture, or partnership relationship between you and Ymage. Except as otherwise expressly elsewhere in these Terms, there will be no third-party beneficiaries to these Terms.

Validity Ymage’s failure or delay in exercising any right, power, or privilege under these Terms will not operate as a waiver thereof. If any provision of these Terms is or becomes unlawful, void, or otherwise unenforceable (including the warranty disclaimers and liability limitations set forth above), then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remaining provisions of these Terms will continue in full force and effect.

Liability Ymage will not be liable for any loss or damage arising from any event beyond Ymage’s reasonable control, including, but not limited to, flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, the action of government, communications, power failure, or equipment or software malfunction. Headings of sections are for convenience only and will not be used to limit or construe such sections. As used in these Terms, “including” means “including (without limitation).” You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from Ymage. Ymage may assign or transfer any or all of its rights under these Terms, in whole or in part, without obtaining your consent or approval.

19. Questions

If you have any questions regarding the use of the Services, please email us at